Today we rant about the business division of Verizon. I once spent more than two hours on the phone dealing with customer service people who passed me around as if I were a dirty pair of underpants. After being assured my particular situation would be taken care of, well, you guessed it, it wasn’t. My monthly bill is now $39.25 more a month than it should be, I’m listed in a directory I don’t think anyone will ever look at, and there’s not much I can do about it. So, anyway, today Verizon had the audacity to call me and see if I wanted to spend another $39.25 a month on an additional internet directory listing! In my opinion, this internet listing should be included with what I’m already paying extra for against my will. Aren’t monopolies great???